Terms and Conditions

VitroVivo Biotech LLC Terms and Conditions

Privacy and Account
Your information obtained from your account input on this website or from your orders will be strictly kept confidential and will not be shared with any other companies or sources. Please take all actions necessary to protect your account confidentiality.  You will take full responsibilities for all activities you do that are associated with your account or password. You are not allowed to set up an account or conduct activities in this website if you are under 18. We reserve the right to deny your purchasing order or cancel and terminate your account if necessary.
 
Copyright and Patent Complaints
All contents posted on this website are the property of VitroVivo Biotech LLC and are protected by the United States and international copyright laws. If you have any questions or concern in this regard, please notify and contact us in time.
 
Usage and Restrictions
The products sold by VitroVivo Biotech are not intended for diagnosis, prevention or treatment of diseases. All products are made for research purposes only.
 
Inspection and Returns
Under VitroVivo specified terms and conditions, if VitroVivo’s products are inspected and found defective in quality or some part is physically broken or damaged upon delivery and prior to application, or you are not satisfied for good reasons, you may request a replacement or refund within 20 days after delivery and receiving date. You should notify us of the issues within the same time frame. Failure to do so may result in denial of the replacement or refund. Authorization for replacement or refund must be granted by the Customer Services Department.
 
Cancellation
Orders may be altered or amended under a written agreement between VitroVivo and the customer prior to shipment. Orders cannot be cancelled after they are confirmed by VitroVivo.  
 
Risk of Loss
All items purchased from VitroVivo are bonded with a shipment contract. This means that the risk of loss and ownership for such items are no longer borne by VitroVivo once the ordered items are shipped by the carrier or delivered to the purchaser.
 
Product Descriptions
The product descriptions provided on this website are for general informational purposes only. They are not warranties or promises regarding the products, their features or performance. If you need further and more detailed information concerning specific products, please contact VitroVivo.
 
Warranty and Limitation of Liability
At VitroVivo’s discretion, free replacement of any nonconforming product will be made if VitroVivo is notified within 20 days of product receipt. VitroVivo provides no other warranty, explicit or implied, and is not liable or responsible for any indirect or incidental damages or loss as a consequence of product use. If you experience difficulty with our product, please contact technical support promptly. If our product appears to be defective, we will replace it free of charge. If we custom make the products based on your instructions, we should not be held liable for the lack of sufficiency, fitness for purpose or quality of the goods to the extent attributable to such instructions, specifications, or other directions. We shall not be held accountable for delays and damages that are beyond our control.

 

Disclaimer/Indemnity
The information on this website is provided “as is”, without any warranties of any kind, including warranties for non-infringement of intellectual property. VitroVivo does not warrant the accuracy, completeness or timeliness of the information at this site. Changes to the information at this website may be made at any time without notice. The information at this website may be out of date and VitroVivo makes no commitment to keep all the information updated in time. Customer is required to indemnify VitroVivo from any legal action that may result from a custom order, or from customer’s use of a product made by VitroVivo under this agreement.

Delayed Delivery
Delayed delivery, if not caused by VitroVivo, of any installment shall not relieve Customer of Customer’s obligations to accept remaining  deliveries.

Payments and Prices
All prices are subject to change without notice. Clerical and computer errors are subject to correction. Prices are current at website and all prices are in US dollar. Prices are quoted in U.S. dollar and are valid for thirty (30) days after the quote date. The Purchaser shall pay 100% of the total price listed on the invoice within thirty (30) days from the invoice date. All payments shall be made in U.S.dollar. In the case of late payment, a 2% interest per month will be added to the unpaid principal.

Taxation
Customers are required to pay taxes imposed by the government in addition to the prices quoted or invoiced. In lieu of such payment, Customer shall provide VitroVivo at the time the order is submitted an exemption certificate or other document acceptable to the authority imposing the tax, duty or fees.

Governing Law
This agreement shall be governed by, construed under and interpreted in accordance with the laws of the state of Maryland, USA.